Swiss DPA & GDPR

Privacy policy

We collect only what's strictly necessary to deliver your air conditioner: no more, no less.

Data we collect

  • Delivery address, surface area, floor
  • Phone number (SMS verification)
  • Email address (for sending confirmation)
  • Payment information, processed only by Stripe

What we don't use

We do not sell your data. We do not use it for advertising profiling. We do not install retargeting pixels.

Retention period

Data linked to an order is kept for 10 years to comply with our Swiss accounting obligations. Waitlist requests that don't convert are deleted 12 months after their last activity.

Your rights

You may at any time request access to, correction of, or deletion of your data.

Subprocessors

  • Stripe (payments) — Ireland / United States
  • AWS (database hosting) — European Union
  • SMS provider (sending verification codes)